FAQs

1. How can I place an order?
You can place an order by browsing our website, selecting the items you want, and completing the checkout process with your payment and shipping information.

2. What payment methods do you accept?
We accept major credit and debit cards, as well as payments through trusted third-party processors.

3. Do you offer free shipping?
Yes! We offer free standard shipping on all orders within the United States, with delivery typically taking 5-8 business days.

4. How can I track my order?
Once your order ships, you will receive a tracking number by email. Use this number on the carrier’s website to track your package.

5. What is your return policy?
We accept returns within 30 days of purchase if the item is unused and in original condition. For more details, please see our Return & Refund Policy page.

6. How long does it take to process a return?
After we receive your returned item, refunds are processed within 7-10 business days.

7. Can I exchange an item?
Exchanges are only accepted for defective or damaged products. Please contact us at sbabepop@gmail.com for assistance.

8. Do you ship internationally?
Currently, we only ship within the United States.

9. What should I do if my order is delayed?
Please contact us at sbabepop@gmail.com or call 303-420-9897 so we can help track your shipment.

10. How do I contact customer support?
You can reach us via email at sbabepop@gmail.com or by phone at 303-420-9897 during business hours.